The full balance is due 30 days prior to your arrival date. The credit card you used in making your reservation will be charged the balance due on that date unless other arrangements have been made. Payments may be made by check or money order, please call 1-800-422-3048 to make arrangements for this type of payment.
There is no refund available for reservations canceled within 30 days of the arrival date. If your reservation was made with less than 30 days to the arrival date, there is no cancellation or refund allowed. If it becomes necessary to cancel with less than 30 days to your arrival date, the property will be opened up for rebooking and a refund of 85% of each date that is rebooked will be given. No refund will be given for dates that we are unable to rebook.
DIRECTIONS with access information will be sent to you via email after full payment has been received. These directions will also be available to you by logging into your account on www.centralreservations.net after payment has been processed/received.
CHANGE IN NUMBER OF GUESTS OR STAY
There will be no refund for deletion of guests within the thirty (30) day period prior to arrival date. There will be no refund for any unused portion of your stay.
SECURITY AND DAMAGE DEPOSIT
A $500 damage deposit (or credit card on file) will be retained until 5 days after your departure. Guests are responsible for any and all damage they may cause during their stay. Liability is not limited to the damage deposit. If damage caused by the renter to any part of the rental property exceeds the amount of the damage deposit, renter agrees that they are responsible to pay the full cost of replacement or repair of the damaged items.
Except for normal use and maintenance, the Renters shall leave the premises in as good condition as the Premises were in at the commencement of the term. Excessive cleaning charges will be at the rate of $35.00 per hour. The Renters shall pay for all damages to the Premises and will hold Central Reservations and its principal harmless there from. A failure to immediately notify Central Reservations of any substandard condition in the Premises by the Renters shall constitute a waiver of any claims regarding the condition of the Premises.
This rental is a smoke free lodging facility. Any breach of these rules will result in eviction, forfeiture of full rental amount, damage deposit and any future use of the Premises.
WEATHER CONDITIONS
We cannot be responsible for winter weather conditions, so when you make your winter reservations, make sure that you have proper equipment to drive in the snow and carry tire chains for driving over the passes. Our local roads are always kept open and are in good condition for winter travel.
CHECK-IN POLICY
Check-in time is no earlier than 3 P.M. Check-out is no later than 11 A.M.
Early check-in must be pre-approved and cannot be guaranteed. Late check-out is not allowed. Checking out on time is critical to scheduling. A late check-out resulting in a scheduling conflict will be assessed a penalty of half day’s rate. Please check out on time.
DRINKING WATER
Please note that water from the tap comes directly from the Skyhomish river and is not potable. Fresh drinking water is supplied.
TELEPHONE USAGE
Long distance charges must be billed to renter's calling card or as collect calls. Cell phone reception may be sporadic or unavailable depending on your carrier, so please bring a calling card if you need to make long distance calls.
HOUSEKEEPING
Housekeeping is provided prior to and after rental period. No housekeeping is provided during the reservation. It is the renter’s responsibility to take care of minor housekeeping (i.e. vacuuming, washing towels and linens, if necessary) through the duration of your stay. Renter is also responsible for consumable cleaning supplies i.e.: laundry detergent, fabric softener or dryer sheets, bath soap, shampoo, etc.
PETS
We have been pet owners for many years and have decided to make our property "pet friendly" on a case-by-case basis for those who wish to travel with their best friends. If you choose to bring your pet to Alpine River Nest there are some things you should know and some responsibilities you should be aware of. None of us want property damage or a lost or injured pet.
Alpine River Nest is in a rural setting and pets can become lost easily. Even here, Snohomish County has a leash law, and you should use common sense when allowing your pet to run and explore. The river in front of the house is fast and cold and we know of several pets which have been swept away when allowed to stray too far into the water.
The house has wood floors that can scratch. Please make sure your dog's nails are trimmed and don't allow the dog to romp or run in the house. We ask that you keep pets off of furniture; excessive shedding or hairs on furniture will incur an extra cleaning charge.
Please remove any dog deposits from the areas around the house and driveway, just as you would anywhere your pet roams.
We hope you and your pet have a great time here. By agreeing to rent Alpine River Nest with your pet you agree to assume full responsibility for any damages or injuries caused by your pet during your stay.
COMPLAINTS
We do not accept responsibility for the breakdown of the supply of utilities due to weather, though we will use our best efforts to have the problem resolved. If you have any complaints or find your accommodations unsatisfactory, Central Reservations must be notified within 24 hours of the occurrence giving rise to the claim or prior to the end of the rental period, whichever is less. We will make every attempt possible to resolve the issue to both Renter and Property Owner satisfaction. Complaints lodged at the end of the rental period will not be taken into consideration.
EVICTION
Guests are subject to immediate eviction and removal from the vacation property if:
1) smoking in the vacation rental; 2) pets are on the rental property without prior written approval; 3) the number of occupants exceeds the number of contracted guests; 4) complaints of excessive noise, loud music, foul language or otherwise disturbing of the peace are reported; 5) the unauthorized use of tents, campers or motor homes on the rental property. The entire amount of rent will be forfeited if eviction occurs.